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Saturday Delivery Available Until 4pm Tomorrow
UK Mainland Only


 

Saturday Delivery Available Until 4pm Tomorrow
UK Mainland Only


COVID-19 Update

We understand that you may be concerned about how we are affected by the COVID-19 crisis, and that you may have some questions on how it may affect your order.

Am I at risk of catching coronavirus from a parcel I have ordered online?
The World Health Organisation has advised that there are little to no risk of the virus being passed via parcels.

Will despatch of my order be delayed?
We are still despatching orders as normal.  That is same working day despatch for orders placed by 3pm (4pm on express orders to UK mainland).  We have contingency plans for staff abesences and are taking all the extra precautions to protect our staff.

Will my delivery be delayed?
We are experiencing minimal delays to parcels currently.  However, our delivery companies have not reinstated their delivery promises - so delivery times are estimated only. 

Will there be a shortage of parts during the crisis?
Currently all suppliers are now operating as normal.

Will prices change?
We have not increased our product prices beyond the usual manufacturer led price increases (all were scheduled before the crisis).  However we are seeing delivery companies implementing surcharges.  Currently this is restricted to international parcels only.  As delivery is already loss making for us, we will have to pass these surcharges on in the form of increased delivery charges.

Updated 17/7/2020
 

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Heating Controls Online is rated 4.89 stars by Reviews.co.uk based on 3013 merchant reviews

4.89 / 5 Rating
3013 Reviews
Great website, easy to find what you need, and prompt despatch and tracking once you've placed your order.
Easy web, quick order and quick delivery
Good price, quick delivery. Good info on website