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Product Returns

Please complete the form below to request an RMA number.

IMPORTANT: Around 40% of goods returned to us are found to have no fault on test. In these circumstances there is a charge for handing and return on the products. We strongly recommend you contact the manufacturer's technical support department before completing this form.

Please note all Potterton products now require a warranty authorisation number from Potterton. Please place this number in the 'Full details of fault' box. We regret we are unable to accept a return without it.

Order Information

* First Name:


* Last Name:


* E-Mail:


* Telephone:


* Order Number:


Order Date:

Product Information & Reason for Return

* Product Name:

* HCO Code:

Quantity:
* Reason for Return:
Product is opened:


Full details of fault:
Enter the code in the box below:

I have read and agree to the Returns
payment

Heating Controls Online is rated 4.90 stars by Reviews.co.uk based on 2421 merchant reviews

4.90 / 5 Rating
2421 Reviews
Very pleased with our purchase with the staff being helpful. We shall certainly recommend and use their services in the future.
Very efficient. ordered and delivered within a week. thank you.
I purchased a heating valve from Heating controls online. It was a genuine unit not a copy and was delivered very quickly. Has now been fitted and all working fine. Thank you.