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Product Returns

Please complete the form below to request an RMA number.

IMPORTANT: Around 40% of goods returned to us are found to have no fault on test. In these circumstances there is a charge for handing and return on the products. We strongly recommend you contact the manufacturer's technical support department before completing this form.

Please note all Potterton products now require a warranty authorisation number from Potterton. Please place this number in the 'Full details of fault' box. We regret we are unable to accept a return without it.

Order Information

* First Name:

* Last Name:

* E-Mail:

* Telephone:

* Order Number:

Order Date:

Product Information & Reason for Return

* Product Name:

* HCO Code:

* Reason for Return:
Product is opened:

Full details of fault:
Enter the code in the box below:

I have read and agree to the Returns

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4.90 / 5 Rating
2564 Reviews
Great website. Very quick delivery. A very positive description.
Great product, great service. What more can I say.
My heating programmer went U/S AFTER 10 years, that replaced after original installed 36 years ago. My heating engineer tried his suppliers that it could not be obtained but took about 3weeks to tell him. Said would need latest programmer with additional wiring. Could be costly. My electrician man located correct replacement, Delivered to door in 48hrs. Job done same day. House warm again. EXCELLENT SERVICE. SUGGEST USE WITH CONFIDENCE