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Product Returns

Please complete the form below to request an RMA number.

IMPORTANT: Around 40% of goods returned to us are found to have no fault on test. In these circumstances there is a charge for handing and return on the products. We strongly recommend you contact the manufacturer's technical support department before completing this form.

Please note all Potterton products now require a warranty authorisation number from Potterton. Please place this number in the 'Full details of fault' box. We regret we are unable to accept a return without it.

Order Information

* First Name:


* Last Name:


* E-Mail:


* Telephone:


* Order Number:


Order Date:

Product Information & Reason for Return

* Product Name:

* HCO Code:

Quantity:
* Reason for Return:
Product is opened:


Full details of fault:
Enter the code in the box below:

I have read and agree to the Returns
payment

Heating Controls Online is rated 4.90 stars by Reviews.co.uk based on 2813 merchant reviews

4.90 / 5 Rating
2813 Reviews
Top service / received goods on time
The web page was easy to navigate, From start of order to finish the whole experience was very good, delivery was as expected and the items were well packaged. many thanks. Would i order again?.. most definitely. many thanks to the team.
Very competitive service speedy delivery slick operation full marks