Product Returns

Please complete the form below to request an RMA number.

IMPORTANT: Around 40% of goods returned to us are found to have no fault on test. In these circumstances there is a charge for handing and return on the products. We strongly recommend you contact the manufacturer's technical support department before completing this form.

Please note all Potterton products now require a warranty authorisation number from Potterton. Please place this number in the 'Full details of fault' box. We regret we are unable to accept a return without it.

Order Information

* First Name:

* Last Name:

* E-Mail:

* Telephone:

* Order Number:

Order Date:

Product Information & Reason for Return

* Product Name:

* HCO Code:

Quantity:

* Reason for Return:

	Faulty, please supply details
	Order Error
	Other, please supply details
	Received Wrong Item

Product is opened:
Yes No

Full details of fault:

Enter the code in the box below:

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