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Express delivery for Tuesday Available Until 4pm Monday
UK Mainland Only,
3pm cut-off for Highlands and Islands


 

Express delivery for Tuesday Available Until 4pm Monday
UK Mainland Only,
3pm cut-off for Highlands and Islands


Technical Support Contacts

Drayton Controls

Tel: 0333 7000 622

customer.care@draytoncontrols.co.uk

 

Danfoss

Tel: 0845 121 7505

drl_technical@danfoss.com

 

Potterton (EP Programmers and PRT2 Thermostats Only)

Tel: 08706 049 049

info@potterton.co.uk

Grasslin

Tel: 01732 351680

djp@tfc.uk.com

Honeywell

Tel: 08457 678999

technical.support@honeywell.com

Myson (Motorised valves & Radiator valves)

Tel: 0845 4023434 (ask for technical department)

enquires@myson.ie

Horstmann

Tel: 01179 788 773

sales@horstmann.co.uk

Siemens (Landis & Staefa)

Tel. 08708 500184

cpsshctech.ibt.gb@siemens.com

 

Sunvic

Tel. 01698 810 945

technical@sunvic.co.uk

Adey

Tel: 01242 546717

Caleffi

Tel: 01785 218200

Cotherm

Tel: 01787 242500

Emmeti

Tel: 01993 824 900

 

Fernox

Tel: 0330 100 7750

 

Giacomini

Tel: 01454 316345

Grundfos

Tel: 01525 850000

Pegler Terrier

Tel: 0800 156 0050

Salus

Tel: 01226 323961

Scalemaster

Tel: 01785 811511

Watts

Tel: 01480 407074

 

 

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Heating Controls Online is rated 4.90 stars by Reviews.co.uk based on 2217 merchant reviews

4.90 / 5 Rating
2217 Reviews
Very pleased quick response and delivery
I ordered four TRV's and required a next day delivery, which I paid for and had qualified to get. They should have been delivered before 6.30pm next day. I had hoped not to be the last delivery of the day but waited patiently. The tracking system said it was on board, so I waited at the job hoping it was just late. It did not turn up till the day after that and It was only luck that someone was in to receive them. I reported the incident to you and was told I would be refunded "the difference" (Which has not happened yet). I am disgusted that I paid for a delivery service that I did not get I.E. "Next day service" and have to pay at all for it. To be offered "The difference" is an insult and unjust. Don't advertise "Next day service" if you can't deliver it. I appreciate this is contracted out. I hope they are suitably dealt with, but as it is you who has been paid, you get the complaint. The products (TRV's) are fine and I have no complaint with them at all. Shame about the delivery service.
Great service, fast delivery (to Ireland!) and keen prices.